MANAGE YOUR BOOKING    |    CONTACT    |    ABOUT
MAP
Home OUR VISION & MISSION

Our Vission

& Mission

RESPECT

We believe in a harmonious, caring and sharing working environment with mutual respect and close interaction.

TEAM WORK

We believe in working as a team.  We achieve our department and company goals through group discussion, sharing of ideas and plan towards common objectives and goals.

TRUST

We believe in openness, honesty, trusting each other to do our best and to take full responsibility of what we do.

ENVIRONMENT

We believe in providing a safe, clean, tidy and hygienic work place and sensitive to environmental, social and cultural requirements.

DEVELOPMENT

We believe in training and developing potential human resources, improving and upgrading technology and facilities to maximise productivity and product quality.

CUSTOMER SATISFACTION

We believe in providing our best service with “an extra mile” to achieve total customer satisfaction.

Our Vission Statement

We enshrine to, Strategise and commission a strong fundamental in lodging facility, service quality and market branding to position Garden City Hotel, Phnom Penh as the leading five star luxury hotel in Cambodia and the Asia Pacific region. Short, medium and long-term business plan and affirmative management policies to maximise company’s Operating profit and shareholders’ Return On Investment.

Our Mission

Statement

Corporate

Adhere to the company visions.

Be focus & competence with our missions and engage fully our time, energy and efforts towards achieving the company’s goals  & Objectives.

Colleagues

Respect your peer and co–workers Be caring and sharing amongst fellow colleagues to foster a conducive, interactive and friendly working environment.

Customers

Treat our guests with our highest level of quality services and products.Level of guest satisfaction marks our success and attribution to our business achievement.

Community

Savour the local social, cultural and ethnic activities.Taking active role in events and happenings within the Community.

Country

Serve the country respectfully.Observe the law and contribute towards the growth of the nation and be a role model of the service industry.

Management

Philosophy

GUEST

“Guest comes first”
Guest of Garden City Hotel
will always be our first priority
and deserve our best
service.

SERVICES

“Guest satisfaction”
Guest of Garden City Hotel will be provided with the highest satisfaction in product and service quality.

FRONT OF THE HOUSE

Prompt Service, Warm greeting, Cleanliness, Tidiness, Clean & tidy staff attire, Tidy personal grooming, Systematic work flow, Fresh & friendly environment.

BACK OF HOUSE

Clean & tidy office and work areas, Friendly and soothing working atmosphere, Neat & tidy work attire, Systematic workflow and responsive work attitude.

Phnom Penh Hotel Services

Find all available facilities and services Phnom Penh hotel for our quests

More Details